AI Automation Services for Small Businesses

About Fernvay Consulting

Your North Star for building a more efficient business.

Most business owners don’t need more tools. They need the right systems working behind the scenes. That’s where our automation services come in. We work closely with you to understand how your business actually runs, where time and revenue are being lost, and where simple automation can make an immediate impact. We then build solutions that handle the busywork, streamline your operations, and free you up to focus on growth. No fluff. No tech overwhelm. Just practical systems that do the work for you.

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What we do

Automations that pay for themselves.

Speed to Lead

The average business takes 47 hours to respond to a new lead. Yours responds in 60 seconds. Automated follow-up fires the moment an inquiry comes in — before your competitors even pick up the phone.

Every business is sitting on a list of past customers, cold leads, and forgotten contacts. A reactivation campaign reaches them with personalized outreach referencing their history — recovering revenue that's already been earned.

Document Processing

Invoices, intake forms, applications, contracts — extracted, categorized, and routed automatically. Eliminates manual data entry between systems and cuts processing time from 15 minutes per document to under 2.

AI Text and Voice Chatbots

Handle inbound inquiries 24/7 via website chat or phone. Qualifies leads, answers common questions, and books appointments automatically — so no opportunity slips through after hours.

Follow-up & Nurture Sequences

80% of sales require at least five follow-ups. Most businesses stop at one or two. Automated sequences keep warm leads engaged across email, SMS, and more — until they're ready to buy.

Internal Reporting & Notifications

Sales numbers, project status, client metrics — pulled from your tools and delivered where your team already looks. Daily Slack updates, weekly email summaries, automatic alerts when something needs attention.

Not ready to automate yet?

We offer services that build the foundation that makes automation possible.

Foundation Services

These are the building blocks that smaller businesses and early-stage operations need before automation makes sense. We set them up correctly from the start — so when you're ready to layer in automation, everything works together seamlessly.