Companies we work with

About Fernvay Consulting

You shouldn't have to do by hand what a system can do in seconds.

A lead fills out your form at 9pm. A customer texts a question your team answered a hundred times last month. An intake form needs the same five fields typed into three different systems. None of this needs a human doing it manually — it needs a system that never sleeps, never gets tired, and never copies and pastes information in the wrong field. That's what we build. Instant response automation that replies to leads the moment they come in — not the moment someone gets to their inbox. Chatbots that answer the repeat questions and book the appointment while you're still on the last job. Systems that move information between your tools without a person retyping it, and without the errors that come with retyping it. You were never given the systems big companies take for granted. Now you are.

First text out in 60 seconds — no human involved
SR
Summit Roofing
Tuesday 7:42 PM
Hi Mike, this is Summit Roofing — thanks for requesting a quote! Quick question so we can prep an accurate estimate: repair, or a full replacement?
7:42 PM
Wow, that was fast. Full replacement — hail damage.
7:44 PM
Sorry to hear that — we can help. We have Thursday 9 AM or Friday 1 PM open for a free inspection. Which works better?
Thursday 9 works
Booked ✓ You're on the calendar for Thursday at 9:00 AM. We'll text a reminder the night before. See you then, Mike!
7:51 PM
7:42:05 PM
Lead submits your website form
7:42:58 PM
First text out in 60 seconds.
No human involved.
7:51 PM
Inspection on the calendar.
Total elapsed: 9 minutes.
While your competitors are still checking voicemail.

Roman Martinez - Founder, Fernvay Consulting

The Person Behind Fernvay

Roman started Fernvay on a simple conviction: small businesses deserve the same systems and efficiency advantages large companies take for granted — without the enterprise price tag.

 

He brings 15+ years of helping businesses grow: building market intelligence programs, developing new business for industrial companies, and expanding a luxury brand across Asia and Latin America. He holds an Executive MBA from Ohio State's Fisher College of Business and an Electrical Engineering degree from Lehigh — a career built at the intersection of strategy, sales, and execution.

 

When he's not building automation systems for clients, he's probably testing the next tool that makes the ones he already built even better.

What we do

Automations that pay for themselves.

Speed to Lead

Speed to Lead

The average business takes 47 hours to respond to a new lead. Yours responds in 60 seconds. Automated follow-up fires the moment an inquiry comes in — before your competitors even pick up the phone.

Database Reactivation

Database Reactivation

Every business is sitting on a list of past customers, cold leads, and forgotten contacts. A reactivation campaign reaches them with personalized outreach referencing their history — recovering revenue that's already been earned.

Document Processing

Document Processing

Invoices, intake forms, applications, contracts — extracted, categorized, and routed automatically. Eliminates manual data entry between systems and cuts processing time from 15 minutes per document to under 2.

AI Text and Voice Chatbots

AI Text and Voice Chatbots

Handle inbound inquiries 24/7 via website chat or phone. Qualifies leads, answers common questions, and books appointments automatically — so no opportunity slips through after hours.

Follow-up and Nurture Sequences

Follow-up & Nurture Sequences

80% of sales require at least five follow-ups. Most businesses stop at one or two. Automated sequences keep warm leads engaged across email, SMS, and more — until they're ready to buy.

Reporting and Notification

Internal Reporting & Notifications

Sales numbers, project status, client metrics — pulled from your tools and delivered where your team already looks. Daily Slack updates, weekly email summaries, automatic alerts when something needs attention.

Not ready to automate yet?

We offer services that build the foundation that makes automation possible.

Foundation Services

These are the building blocks that smaller businesses and early-stage operations need before automation makes sense. We set them up correctly from the start — so when you're ready to layer in automation, everything works together seamlessly.

Built for Small Businesses

Businesses we work with include:

Every week without a system has a cost

The lead who never got a callback. The invoice entered twice. The past customer who would have bought again if anyone had reached out. You don't see these losses on a P&L line — but your competitors who respond in 60 seconds are collecting them. The question isn't whether to automate. It's how much it costs to wait.

Free Automation Audit

How it works

A simple, proven path forward.


01

Discovery Call

We start with a free, no-pressure conversation to understand your business, your goals, and the obstacles standing between you and them.


02

Business Audit & Roadmap

We take a deep look at your operations, automations, and technology. You receive a clear, prioritized roadmap showing exactly which systems to build first — ranked by revenue impact.


03

Implementation & Setup

We don't hand you a report and disappear. We build and install the automations ourselves — from chatbot setup to lead response systems to document workflows. Most clients have their first automation live within 10 business days.


04

Ongoing Support & Optimization

Markets shift. Tools evolve. We offer ongoing advisory partnerships so you always have an expert in your corner, ready to adjust and keep you moving forward.

Let us guide you toward yourNorth Star

Schedule a free discovery call and leave with at least one automation you can implement this week, plus a realistic estimate of what it would save or generate. Then imagine the version of your business where every lead gets answered in seconds, every follow-up happens on time, and your evenings belong to you again.

Schedule a Free Discovery Call

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